See Michael Krigsmans podcast about the human side of change.
Great cartoon! Forgetting to educate staff and support teams can quickly undermine even the best solutions. Quantifying your success with periodic measures of progress will be sure to convince skeptics who may not have been on board from the start. Also, don't be afraid to ask skeptics and proponents alike for feedback. Constructive criticism will help in making the deployed solution better for most, if not all, users involved.
Kat Thomas |
May 23, 2010 at 02:24 PM
The comments to this entry are closed.
I'm a IT-guy in Hamburg, Germany